Shipping Policy

 

Last Updated: October 10, 2025

Thank you for shopping with Next Alpha Store. This Shipping Policy outlines how we handle processing, shipping, and delivery of orders placed through our website https://www.shopnextalpha.com.

Our goal is to ensure that your products reach you quickly, safely, and in perfect condition.

  1. Free Shipping

We are pleased to offer Free Standard Shipping on all orders within the United States — no minimum purchase required.
There are no hidden fees or extra charges at checkout for standard delivery.

  1. Order Processing Time
  • All orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or holidays are processed on the next business day.
  • Once your order is shipped, you’ll receive a shipping confirmation email with tracking details.

Please note: During peak seasons or promotional periods, processing times may take slightly longer.

  1. Shipping Methods and Delivery Time

We work with reliable U.S. carriers such as USPS and UPS to ensure timely deliveries.

Estimated delivery time within the United States:

  • Standard Free Shipping: 3–7 business days after processing

Delivery times may vary depending on your location, carrier delays, or external factors beyond our control (such as weather or holiday volume).

  1. Order Tracking

Once your order has shipped, you’ll receive an email containing your tracking number and carrier information.
You can track your shipment directly through the carrier’s website or via the link provided in your confirmation email.

If you have any issues tracking your order, please contact us at support@shopnextalpha.com and we’ll be happy to assist.

  1. Shipping Address

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for delayed or lost shipments due to incorrect or incomplete address information provided by the customer.

If you realize there’s an error in your address after placing your order, contact us immediately — we’ll do our best to update it before the order is processed.

  1. Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe, please reach out to us at support@shopnextalpha.com.
We’ll work directly with the shipping carrier to resolve the issue and, if necessary, arrange a replacement or refund.

  1. International Shipping

At this time, Next Alpha Store ships only within the United States.
We do not currently offer international shipping, but we plan to expand to more countries in the future.

  1. Contact Us

If you have questions about your order or need help with shipping details, you can contact us at:

Next Alpha INC
📍 2480 W 132ND LN, Crown Point, IN 46307, United States
📧 Email: support@shopnextalpha.com
📞 Phone: +1 (267) 595-0183
🌐 Website: https://www.shopnextalpha.com

 

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